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Contact Us

Send us a message and your dedicated account manager replies within 24 hours.

Get in touch

We reply within 24 hours on business days.

Email

For quotes, partnerships, and general inquiries. Replies within 24h on business days.

inquiry@private-dropshipping-agent.com

WhatsApp

Fastest way to reach us during China working hours. We usually reply within minutes.

+86 130 2097 0576

Phone

For urgent fulfillment or production issues. Voicemail goes to your AM.

+86 158 6911 0940

Reply time

Same business day during China working hours.

Mon–Fri · 9am–6pm CST (UTC+8)

Send us a message

Tell us about your store and we’ll get back within 24 hours with a custom quote.

Process

From first message to first shipment — here’s the workflow you can expect.
1

Discovery & brief

Tell us your store niche, target market, and current monthly order volume. If you already have a shortlist of products, share those too. The more we know upfront, the more accurate our first quote.

2

AM introduction call

Your senior AM walks through your brief, asks 5–10 clarifying questions, and explains our sourcing, QC, and fulfillment setup. We confirm channel (WhatsApp / Slack / Teams / Email) and reply cadence.

3

Scope, samples & quote

We send a written scope: per-order rate, sample plan, lead times, shipping lanes, branding options. Usually one revision round before final. Most brands have a locked quote within 48 hours of the call.

4

Pilot order & go-live

Start with 1–10 sample units through your full workflow. We treat pilot orders with the same QC and tracking standards as production. Once you’re happy, we scale to your forecast volume.

How we work together

Once we’re paired with an AM, here’s how the day-to-day communication runs.

WhatsApp

Default channel for day-to-day updates, photos, and quick questions. Your AM’s number stays the same for the life of the project.

Slack

Optional. If your team already works in Slack, we can set up a shared channel with your AM, sourcing, and QC — useful for brands with internal ops teams.

Email

Used for formal documents: quotes, invoices, contracts, and weekly reports. Your AM forwards a summary thread once a week so nothing slips through.

Microsoft Teams

Great for enterprise brands already on Microsoft 365. We can join your existing team or create a shared workspace with your AM and our sourcing.

We’re flexible. WhatsApp, Slack, Teams, Lark, Feishu, Email, or anything else your team uses — we’ll match it.

Common questions

About reaching us, response time, and getting started.
Within 24 hours on business days (Mon–Fri, 9am–6pm CST). WhatsApp messages usually get a reply in under 30 minutes during business hours.
Not to start. We can give you a general quote first. For a final per-order rate we'll need your store URL and expected monthly volume — usually a 1-minute back-and-forth.
Mainly English and Mandarin. Some team members also speak French, Spanish, and basic Cantonese. We can match you with an AM who fits your language.
Yes. Pricing questions, partnership inquiries, general how-does-it-work questions — all welcome. No commitment needed to ask.
We do test orders all the time. No minimum, no setup fee. Pick one product, we quote per-order, and you see the workflow end to end before committing to volume.

Ready to get a quote?

Tell us your store and volume — we reply within 24 hours.
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Request a Quote

Tell us about your store and needs — including if you need China 3PL or US/EU fulfillment services.